Restaurant Assistant Manager
Great Canadian Pizza & Butter Chicken Hut – Macleod
Work Location: 607 Macleod Trail SE, Calgary, Alberta T2G 2M1, Canada
Position Title: Restaurant Assistant Manager
Number of Vacancies: 1
Employment Type: Full-time, permanent
Wage: $38.25 per hour
Hours of Work: 40 hours per week
Start Date: As soon as possible
Language of Work: English
Work Location Arrangement: On-site
About the Company
Great Canadian Pizza & Butter Chicken Hut is a multi-cuisine restaurant located in downtown Calgary, Alberta. The restaurant combines Canadian-style pizza with Indian cuisine and a variety of popular quick-service meals, offering customers a diverse selection of food under one roof.
The restaurant’s operations include preparing and serving traditional and specialty pizzas, including tandoori chicken and butter chicken pizzas, as well as Indian dishes such as butter chicken, chicken curry, vegetable curry, rice dishes, and other South Asian food options.
The business serves customers through in-store ordering, takeout, pickup, and third-party food delivery platforms. The restaurant aims to provide customers with convenient service, a varied menu, consistent food quality, and a positive dining and takeout experience.
Job Summary
Great Canadian Pizza & Butter Chicken Hut is seeking a motivated, organized, and customer-focused Restaurant Assistant Manager to support the day-to-day operations of the restaurant. The successful candidate will assist management in supervising employees, coordinating food preparation and service, monitoring inventory and supplies, maintaining operational standards, and ensuring customer satisfaction.
The Restaurant Assistant Manager will help ensure that restaurant operations run efficiently, and that food quality, workplace safety, sanitation, and customer service standards are consistently maintained. The successful candidate must be able to work in a fast-paced restaurant environment and demonstrate strong leadership, communication, and problem-solving skills.
Key Duties and Responsibilities
The Restaurant Assistant Manager will perform the following duties:
- Supervise, coordinate, and support kitchen and front-of-house staff to ensure efficient food preparation and customer service.
- Assist with recruiting, onboarding, training, and scheduling employees as required.
- Monitor employee performance, provide guidance, and help maintain productivity and professional workplace conduct.
- Ensure that food is prepared and served according to established recipes, portion sizes, quality standards, and customer requirements.
- Oversee the preparation and timely fulfilment of dine-in, takeout, pickup, and online delivery orders.
- Monitor inventory levels, inspect deliveries, organize stock, and arrange replenishment of food ingredients, packaging materials, and other supplies.
- Assist with purchasing, cost control, waste reduction, and maintaining inventory records within the restaurant’s operating budget.
- Address customer questions, complaints, and concerns promptly and professionally.
- Ensure compliance with applicable food safety, sanitation, occupational health and safety, and other relevant regulatory requirements.
- Monitor cleaning schedules and ensure that kitchen equipment, food preparation areas, dining areas, storage spaces, and service areas are kept clean and sanitary.
- Assist with opening and closing procedures, cash handling, point-of-sale transactions, and daily operational records.
- Coordinate with suppliers, delivery personnel, and service providers when required.
- Prepare or maintain staff schedules, inventory reports, sales records, and other operational documentation as required.
Qualifications and Requirements
- A College Diploma in hospitality management, restaurant management, business administration, or a related field is required.
- At least 2 years of relevant experience in restaurant operations, food service supervision, or a similar management role.
- Knowledge of restaurant operations, staff supervision, inventory control, food cost management, and customer service.
- Knowledge of safe food handling, food storage, sanitation, and workplace health and safety practices.
- Ability to supervise and coordinate employees in a fast-paced restaurant environment.
- Ability to handle customer complaints and resolve operational problems professionally.
- Familiarity with electronic cash registers, point-of-sale systems, inventory records, and basic spreadsheet applications.
- Strong organizational, communication, interpersonal, and time-management skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays, according to operational requirements.
Food safety and WHMIS training or certificates are assets. Where required for the role, the successful candidate must obtain and maintain the appropriate training or certification.
Skills and Personal Attributes
The ideal candidate will demonstrate:
- Strong leadership and team-building abilities.
- Excellent customer service and communication skills.
- Flexibility and the ability to manage competing priorities.
- Attention to detail and commitment to food quality.
- Effective planning, organization, and decision-making skills.
- Reliability, professionalism, and a positive attitude.
- A commitment to maintaining a clean, safe, and efficient restaurant.
Work Environment
This position involves working in a busy, customer-oriented restaurant environment. The successful candidate must be comfortable coordinating multiple tasks, supervising employees, responding to changing customer demand, and helping maintain consistent service standards during busy periods.
The position requires regular interaction with kitchen staff, customers, suppliers, delivery personnel, and management.
How to Apply
Interested candidates who meet the qualifications are invited to apply by submitting their résumé and a summary of their relevant restaurant management or supervisory experience.
Email – greatcanadianpizza1@gmail.com
We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.