user support analyst (Teer code-22221)
by Employer FLEETHUNT TECHNOLOGIES
Job details
- LocationWinnipeg, MBR2J 0K3
- Work locationOn site
- Salary32.00 hourly / 35.00 hours per week
- Terms of employmentPermanent employmentFull time
- Evening, Morning, On call, Day, Weekend
- Starts as soon as possible
- vacancies1 vacancy
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Relocation costs covered by employer
- General office
- Private company, corporation or industry
- Private sector
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Mainframe
- Device drivers
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- Desktop applications
- Communication software
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Transportation provided by employer
- Parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
How to apply
By email
By mail
625 Marion Street,Winnipeg, MBR2J 0K3