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Food Service Supervisor

Calgary - AB, Alberta,CANADA
Job ID
Waves Coffee House
Job Category
Restaurant & Cafe
Posting Date
December 08, 2018
Expiry date
April 07, 2019

Food Service Supervisor

6311 - Food service supervisors

Employer: Waves Coffee House 

Location: SW Calgary, AB




Salary: $15.00 / hour for 40 hours / week


Vacancies: 1 Vacancy


Terms of employment: Permanent, Full time


Start date: As soon as possible


Employment conditions: Morning, Day, Evening




Languages: English


Education: Secondary (high) school graduation certificate


Experience: 1 year to less than 2 years


Ability to Supervise: 1 to 2 people


Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling, Walking, Physically demanding


Personal Suitability: Flexibility, Excellent oral communication, Client focus, Team player, Effective interpersonal skills


Additional Skills: Establish methods to meet work schedules, Train staff in job duties, sanitation and safety procedures, Prepare budget and cost estimates, Address customers' complaints or concerns


Specific Skills: Supervise and co-ordinate activities of staff who prepare and portion food. Estimate and order ingredients and supplies. Ensure food service and quality control. Maintain records of stock, repairs, sales and wastage. Prepare and submit reports. Establish work schedules


Specific Responsibilities:

  • Supervise baristas.

  • Prepare schedule of staff. 

  • Orient and train new baristas. 

  • Perform weekly inventory. 

  • Prepare orders for stock replenishment. 

  • Lead by example to demonstrate that the customer is top priority. 

  • Conduct daily store walk thru to check the overall service and facilities.

  • Address issues that may arise during the shift in a timely manner.

  • Ensure enough workers are available on every shift especially on busy periods.

  • Perform duties of staff being supervised.  

  • Perform end of day sales report and cashing out till. 

  • Display knowledge of and works in compliance with Waves Coffee House operating, food safety, security, health and safety and employment standards and other applicable legislations. 

  • Prepare injury report when need arise. 

  • Implement strategies to keep customers happy especially in the event of unsatisfactory experience.

  • Set up marketing collaterals for upcoming promotions. 

  • Coordinate, arrange and assist in the setting up of In-Store special events. 

  • Liaise with management employees concerns.  



Work Setting: Coffee shop


Workers Supervised: Food service counter attendants and food preparers




Please submit a resume and application letter.


By email:


By mail:

#160-30 Springborough Blvd SW

Calgary, AB

T3H 0N9




Do not send your application by any other method other than indicated above.  Please submit using one method only and not repeatedly.