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Customer Service Representative Supervisor

Vaughan - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-39453
 
Employer
:
JBS Graphic Communications
 
Job Category
:
Others
 
Posting Date
:
January 18, 2019
 
Expiry date
:
February 17, 2019
 
Vacancies
:
1
 
Website
:
 
 
 
 

Description


 


Employer


JBS Graphic Communications


 


Address


6221 Hwy 7, Unit 11, Woodbridge, ON L4H 0K8


 


Website


http://www.jbsgraphic.com/


 


Position


Customer Service Representative Supervisor


 


Number of positions


1


 


Salary


$24 to $25 hourly for 35 hours per week


 


Terms of Employment


Permanent Full time


 


Anticipated Start Date


As soon as possible


 


 


Job Requirements


 


Languages


English


 


Education


College/CEGEP


 


Experience


1 year to less than 2 years


 


Specific Skills


Project management; Ensure compliance with government regulations; Co-ordinate, assign and review work; Requisition materials and supplies; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies


 


Additional Skills


Train, direct and motivate staff; Supervise support staff; Recruit and hire staff; Prepare budget and cost estimates; Conduct performance reviews; Co-ordinate project; Perform same duties as workers supervised


 


Workers Supervised


Customer service clerk


 


Work Conditions and Physical Capabilities


Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines


 


Ability to Supervise


1 to 2 people; 3-4 people


 


Personal Suitability


Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Reliability; Organized


 


How to apply


By email:


jbsgraphic.resume@gmail.com