Description
Employer
JBS Graphic Communications
Address
6221 Hwy 7, Unit 11, Woodbridge, ON L4H 0K8
Website
Position
Customer Service Representative Supervisor
Number of positions
1
Salary
$24 to $25 hourly for 35 hours per week
Terms of Employment
Permanent Full time
Anticipated Start Date
As soon as possible
Job Requirements
Languages
English
Education
College/CEGEP
Experience
1 year to less than 2 years
Specific Skills
Project management; Ensure compliance with government regulations; Co-ordinate, assign and review work; Requisition materials and supplies; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies
Additional Skills
Train, direct and motivate staff; Supervise support staff; Recruit and hire staff; Prepare budget and cost estimates; Conduct performance reviews; Co-ordinate project; Perform same duties as workers supervised
Workers Supervised
Customer service clerk
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines
Ability to Supervise
1 to 2 people; 3-4 people
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Reliability; Organized
How to apply
By email: