Customer Service Representative Supervisor

Description

Employer

JBS Graphic Communications

Address

6221 Hwy 7, Unit 11, Woodbridge, ON L4H 0K8

Website

http://www.jbsgraphic.com/

Position

Customer Service Representative Supervisor

Number of positions

1

Salary

$24 to $25 hourly for 35 hours per week

Terms of Employment

Permanent Full time

Anticipated Start Date

As soon as possible

Job Requirements

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

Specific Skills

Project management; Ensure compliance with government regulations; Co-ordinate, assign and review work; Requisition materials and supplies; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies

Additional Skills

Train, direct and motivate staff; Supervise support staff; Recruit and hire staff; Prepare budget and cost estimates; Conduct performance reviews; Co-ordinate project; Perform same duties as workers supervised

Workers Supervised

Customer service clerk

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines

Ability to Supervise

1 to 2 people; 3-4 people

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Reliability; Organized

How to apply

By email:

jbsgraphic.resume@gmail.com