Supervise and co-ordinate the sales & purchasing activities to ensure highest business outcomes at most effective inventory management.
Keep regular contacts with offshore suppliers in Vietnam and local distributors/ consumers in Canada to ensure a smooth end-to-end trade process.
Authorize payments and the return of merchandise
Resolve issues that may arise, including customer requests, complaints and supply shortages
Manage escalated complaints, develop and implement marketing strategies
Prepare reports regarding sales volumes, merchandising and inventory control
Hire and train or arrange for the training of new sales staff and monitor and report on performance
Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness.
SKILLS & QUALIFICATIONS
Excellent communication & interpersonal skills.
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Good computer knowledge in software applications (MS Excel, Power Point, Outlook)
Market knowledgeable with minimum 1 year experience in Hotel & Restaurant Supplies business or Food & Beverage industry.
Previous sales and purchasing experience combined with a Bachelor’s Degree in Business Administration and the ability to communicate in Vietnamese will be considered an Asset.