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SERVICE STATION MANAGER (NOC 0621)

Surrey - BC, British Columbia,CANADA
 
 
 
Job ID
:
#JP247-48680
 
Employer
:
MDF TIRE CANADA INC
 
Job Category
:
Automotive
 
Posting Date
:
August 01, 2019
 
Expiry date
:
July 31, 2020
 
Vacancies
:
1
 
Website
:
 
 
 
 

Job Description:


Employer                                :        MDF TIRE CANADAINC.


Location                                  :        12202 Old Yale Road, Surrey, BC, V3V 3X5


Job Title                                  :         Service Station Manager.


NOC Code                                :         NOC 0621.


Positions Available                 :          1


Term                                        :          Permanent, Full Time.


Salary                                      :          $31.00/hour.


Start Date                               :           As Soon As Possible.


Education                                :          Secondary School.


Language                                :           English.


Experience                              :           1 to 2 years


 


Essential Skills:


Staff management and leadership skills, Excellent communication, interpersonal, and organizational skills, Exceptional customer service skills, Advanced decision-making and problem-solving abilities, Ability to prioritize and maintain professionalism during high-volume periods.



Duties


Set department sales objectives and submit annual forecast and monthly profitability reports


Organize department meetings and updates as needed


Interview, hire, train, develop, and motivate the Service Department team


Manage and develop team through regular feedback and annual performance reviews


Review and provide advancement opportunities


Handle elevated customer issues or complaints until resolution


Continuously monitor and improve Customer Service Index (CSI) ratings


Identify and implement strategic opportunities for improvement in department processes and spending


Establish and maintain a safe, positive work environment by ensuring staff compliance with safety requirements


 


 


Please apply to mdftci2005@outlook.comwith your resume and cover letter or mail at 12202 Old Yale Road, Surrey, BC, V3V 3X5