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User support technician

Mississauga - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-50293
 
Employer
:
STEALTH MONITORING
 
Job Category
:
IT & Web Design
 
Posting Date
:
August 27, 2019
 
Expiry date
:
April 27, 2020
 
Vacancies
:
1
 
Website
:
 
 
 
 

Job requirements


Languages


English


Education


College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years


Experience


2 years to less than 3 years


Start Date


As soon as possible


Working Hours


Permanent, Full time 40 hours / week


Ability to Supervise


3-4 people


Benifits


Bonus, Disability benefits, Medical benefits, Dental benefits, Vision care benefits


Employment conditions


Overtime Working hours from 08:30 to 17:00


Work Conditions and Physical Capabilities


Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail


Employer doesn’t cover the relocation costs


Work Location Information


Relocation costs not covered by employer


Personal Suitability


Team player, Accurate, Excellent written communication, Initiative, Judgement, Excellent oral communication, Client focus, Organized, Effective interpersonal skills


Computer and Technology Knowledge


Device drivers, Networking software, Networking hardware, Internet, Servers, Desktop applications, File management software, Security software, Presentation software, Communication software, Programming software, Database software, MS Windows, MS Office, Data analysis software, TCP/IP


Specific Skills


Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software


Work Setting


Help desk



 


How to apply


By email:


hr@ucitonline.com


By mail:


3198 Orlando Drive


Missisauga, ON


L4V 1R5


Intended job posting audience


Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.