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Computer Help Desk Supervisor

Markham - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-70669
 
Employer
:
Advanced Skyline Technology Ltd.
 
Job Category
:
IT & Web Design
 
Posting Date
:
June 13, 2020
 
Expiry date
:
July 13, 2020
 
Vacancies
:
1
 
Website
:
 
Salary
:
$31.00 to $33.00 hourly
 
 
 
 

Advanced Skyline Technology Ltd. is one of North America's largest technology services and consulting organizations in the refurbished computer industry. Since its inception in 2005, AST has become North America's most competitive refurbished computer enterprise with the highest level of modernization.


 


Job details


Location: 331 Alden Rd #2, Markham, ON L3R 4C1


Salary: $31.00 to $33.00 hourly


Working hours: 32.5 hours per week


Terms of employment: Full time and Permanent


Start date: Starts as soon as possible


Vacancies: 1 Vacancy


 


Job requirements


Languages


English


 


Education


College Diploma in Computer and Information Sciences / General Information Technology /


Computer and Information Sciences and Support Service / Other Computer Science


 


Experience


At least 1 year of relevant experience


 


Specific Skills


Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties


 


Work Conditions and Physical Capabilities


Attention to detail


 


Computer and Technology Knowledge


MS Windows; Internet; Device drivers; Networking software; Networking hardware; Networking security; Intranet; Servers; File management software; Programming software; Software development; MS Office; Wireless networks; Desktop applications


 


Personal Suitability


Effective interpersonal skills; Team player


 


Intended job posting audience


Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.


 


 


How to apply


Please send your resume to the email: hr@astsys.com