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User Support Technician

Woodbridge - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-79091
 
Employer
:
Value Mobile
 
Job Category
:
IT & Web Design
 
Posting Date
:
April 30, 2020
 
Expiry date
:
November 29, 2020
 
Vacancies
:
1
 
Website
:
 
Salary
:
 
 
 
 

User support technician 


 


Job details



  •  LocationWoodbridge, ON

  •  Salary$31.00 / hour

  •  Vacancies1 Vacancy

  •  Employment groups: Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada

  •  Terms of employmentPermanent, Full time40 hours / week

  •  Start dateAs soon as possible

  •  Benefits: Other benefits

  •  Employment conditions: Morning, Day, Evening



Job requirements


Languages


English


Education


Bachelor's degree


Experience


1 years 


Ability to Supervise


5-10 people


Own Tools/Equipment


Computer, Printer, Internet access


Security and Safety


Basic security clearance


Transportation/Travel Information


Public transportation is available


Work Conditions and Physical Capabilities


Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Physically demanding, Attention to detail, Sitting, Combination of sitting, standing, walking


Personal Suitability


Team player, Accurate, Initiative, Judgement, Client focus, Organized, Effective interpersonal skills


Computer and Technology Knowledge


Networking software, Networking hardware, Networking security, Internet, Wireless networks


Specific Skills


Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software


Work Setting


Help desk, Telecommunications industry



 


How to apply


By email


hr@cpvmgroup.com