Guest services manager
Job/Company summary
- Location:Etobicoke, ON M9W 1H3
- Salary :$30.25 / hour
- Vacancies :1 vacancY
- Terms of employment:Permanent, Full time30 hours / week
- Start Date : As soon as possible
- Employment conditions:Shift
Job requirements
Languages
English
Education
Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Ability to Supervise
3-4 people
Transportation/Travel Information
Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Attention to detail, Combination of sitting, standing, walking
Work Site Environment
Non-smoking, Air conditioned
Personal Suitability
Effective interpersonal skills, Excellent written communication, Initiative, Team player, Excellent oral communication, Client focus, Flexibility
Additional Skills
Recruit and hire staff, Supervise staff, Conduct performance reviews, Conduct training sessions, Perform front desk duties, Arrange for and oversee maintenance activities
Budgetary Responsibility
$100,001 - $500,000
Business Equipment and Computer Applications
MS PowerPoint
Specific Skills
Develop and implement policies and procedures for daily operations, Negotiate with suppliers for the provision of materials and supplies, Negotiate with clients for the use of facilities, Prepare budgets and monitor revenues and expenses, Prepare marketing plans, Implement marketing activities, Develop and implement business plans, Establish work schedules, Assist clients/guests with special needs, Address customers' complaints or concerns
Work Setting
Hotel, motel, resort