Administrative assistant - office

Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail

Personal Suitability

Ability to multitask, Excellent oral communication, Flexibility, Client focus, Reliability, Organized, Excellent written communication, Team player, Accurate

Additional Skills

Provide clients with information

Area of Specialization

Correspondence, Reports and records, Contracts, Financial statements, Invoices, Internal audit, Life insurance

Business Equipment and Computer Applications

Electronic scheduler, MS Excel, MS Office, MS Word, Quick Books, MS Windows

Major Work Area

Insurance

Specific Skills

Determine and establish office procedures and routines, Schedule and confirm appointments, Answer telephone and relay telephone calls and messages, Answer electronic enquiries, Compile data, statistics and other information, Order office supplies and maintain inventory, Type and proofread correspondence, forms and other documents, Greet people and direct them to contacts or service areas, Arrange travel, related itineraries and make reservations, Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information, Set up and maintain manual and computerized information filing systems, Monitor insurance claims and respond to clients' enquiries, Prepare payroll, Complete insurance and other claim forms

Technical Terminology

Business

Insurance Experience

Individual insurance