Network support analyst

Dawn Consultancy Services
Job location: North York - ON, Ontario
Job ID: #JP247-88337
Employer: Dawn Consultancy Services
Job Category: IT & Web Design
Vacancies: 1
Salary: $33.00 - $35.00 per hour for 35 hours a week
Posting date: October 23, 2020
Expiry date: August 22, 2021

Job Responsibilities              

  • Maintain security, privacy, transparency and compliance with Microsoft Azure Trust Center Protect cloud applications and services with Azure Key Vault.
  • Manage and maintain computer networks, hardware, software, and all configurations.
  • Research clients’ data requirements and use the evidence to detect, calculate, deduce, and assess the needs of the system and network.
  • Responding to technical support tickets and talking directly to the customer to determine the nature of the technical issue.
  • Visit customer’s office or server location for hardware and network malfunctions.
  • Monitoring, measuring and reporting on performance, capacity and quality of Production networks and converged Enterprise networks.
  • Participate or lead in testing, evaluation and benchmarking upgrades to new and existing LAN/WAN supported products.
  • Provide up-to-date network documentation and inventories. .Be an active member in disaster recovery planning.
  • Work with the Security team on projects and with the Compliance team on audits.
  • Designing and implementing network infrastructure in our production data centers and remote offices

 Qualifications

  • College, CEGEP with minimum 3 years to 5 years of experience at similar capacity with an IT firm
  • Knowledge of Data and Network Security is a plus, any cloud and data migration experience is desirable
  • CCNA or similar certification will be an added advantage
  • Ability to self-educate and take initiative when needed
  • Excellent relational/communication/writing/phone skills
  • Flexibility and multitasking
  • Process and systems minded
  • Proficient in Microsoft Excel and Word a must 
  • Requires the ability to read, write, communicate, and interpret accurately in English.
  • This position requires the ability to read and write technical reports

 Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Combination of sitting, standing, walking; Tight deadlines

Computer and Technology Knowledge

Device drivers, networking software, networking hardware, Networking security, Security software

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

How to apply? 

Please email us your resume along with a cover letter at apply@dawncs.ca