Administrative Assistant

 Job title: Administrative Assistant

Job type: Full time, permanent and indeterminate (at least 40-hours/ week.)

Job Location: 3353, Kingsway Street, Vancouver, BC, Canada V5R 5K6.

Wages: $21.75 hourly (Negotiable with skill set and experience)

Language: English

Start date of employment: As soon as possible

Experience: 1-2 years of relevant work experience as a medical office assistant or receptionist is preferred. Previous experience in any health care and patient care setting is an asset. Candidates with experience in ophthalmology is preferred.

Minimum Education: Post-secondary education is preferred. Must have high school or equivalent.

Positions Available: 01

Responsibilities and Duties

• Greet patients in a welcoming manner; validate health card, obtain demographic information
• Assisting in virtually all aspects of the patient visit, from arrival to departure
• Receiving and checking in patients for appointments, booking follow ups, confirming upcoming or rescheduled appointments.
• Keeping tight control over daily scheduling and managing the schedule for physicians.
• Answering phone calls and handling issues with efficiency, kindness and professionalism, not limited to patient concerns, physician calls, urgent issues etc. and liaising with colleagues as appropriate.
• Represent physician and the practice in a professional manner at all times
• Receive and direct all incoming calls via telephone and voicemail in a timely and professional manner
• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
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• Schedule and confirm patient office appointments, diagnostic tests and procedures, arrange specialist referrals
• Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
• Order office supplies and maintain inventory
• Answer telephone and electronic enquiries and relay telephone calls and messages
• Set up and maintain manual and computerized information filing systems
• Determine and establish office procedures
• Record and prepare minutes of meetings
• Arrange travel schedules and make reservations
• Train office staff in procedures and in use of current software
• Keeping track and following up on outstanding referrals (incoming/outgoing), labs, results and communications related to patient and professional matters.
• Maintenance and upkeep of office equipment and examination lanes;
• Opening and closing clinic

Qualifications and Skills

• A demonstrated ability to think and work independently in a detail-oriented fashion.
• A desire to interact compassionately with a very wide variety of patients who have diverse needs.
• Ability to multitask and work in a busy environment with distractions.
• Proficiency in the use of computers.
• A willingness to learn the use of new technologies
• Excellence in written and verbal communication skills.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

How to Apply:

Please apply via e-mail: imageoptometrycareers@gmail.com