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Administrative Assistant

Surrey - BC, British Columbia,CANADA
Job ID
Dr.T.S.Dhaliwal Optometric Corporation
Job Category
Administrative Support
Posting Date
November 19, 2020
Expiry date
April 19, 2021
$21.75 hourly (Negotiable with skill set and experience)

 Job title: Administrative Assistant

Job type: Full time, permanent and indeterminate (at least 40-hours/ week.)

Job Location: 3353, Kingsway Street, Vancouver, BC, Canada V5R 5K6.

Wages: $21.75 hourly (Negotiable with skill set and experience)

Language: English

Start date of employment: As soon as possible

Experience: 1-2 years of relevant work experience as a medical office assistant or receptionist is preferred. Previous experience in any health care and patient care setting is an asset. Candidates with experience in ophthalmology is preferred.

Minimum Education: Post-secondary education is preferred. Must have high school or equivalent.

Positions Available: 01


Responsibilities and Duties

  • Greet patients in a welcoming manner; validate health card, obtain demographic information

  • Assisting in virtually all aspects of the patient visit, from arrival to departure

  • Receiving and checking in patients for appointments, booking follow ups, confirming upcoming or rescheduled appointments.

  • Keeping tight control over daily scheduling and managing the schedule for physicians.

  • Answering phone calls and handling issues with efficiency, kindness and professionalism, not limited to patient concerns, physician calls, urgent issues etc. and liaising with colleagues as appropriate.

  • Represent physician and the practice in a professional manner at all times

  • Receive and direct all incoming calls via telephone and voicemail in a timely and professional manner

  • Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations


  • Schedule and confirm patient office appointments, diagnostic tests and procedures, arrange specialist referrals

  • Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy

  • Order office supplies and maintain inventory

  • Answer telephone and electronic enquiries and relay telephone calls and messages

  • Set up and maintain manual and computerized information filing systems

  • Determine and establish office procedures

  • Record and prepare minutes of meetings

  • Arrange travel schedules and make reservations

  • Train office staff in procedures and in use of current software

  • Keeping track and following up on outstanding referrals (incoming/outgoing), labs, results and communications related to patient and professional matters.

  • Maintenance and upkeep of office equipment and examination lanes;

  • Opening and closing clinic


Qualifications and Skills

  • A demonstrated ability to think and work independently in a detail-oriented fashion.

  • A desire to interact compassionately with a very wide variety of patients who have diverse needs.

  • Ability to multitask and work in a busy environment with distractions.

  • Proficiency in the use of computers.

  • A willingness to learn the use of new technologies

  • Excellence in written and verbal communication skills.


We thank all applicants for their interest, however only those selected for an interview will be contacted.


How to Apply:

Please apply via e-mail: