User Support Technician
Canamex-Carbra Transportation Inc.
Job location: Mississauga - ON, Ontario
Job ID: #JP247-202071
Employer: Canamex-Carbra Transportation Inc.
Job Category: IT & Web Design
Vacancies: 1
Posting date: May 01, 2023
Expiry date: March 31, 2024
User support technician
Employer detailsCanamex-Carbra Transportation Services Inc.
Job details
- Location: 7415 Torbram RoadMississauga, ONL4T 1G8
- Salary :29.00 hourly / 40 hours per Week
- Terms of employmentPermanent employmentFull time
- Day, Evening, Morning
- Start date: Starts as soon as possible
- Benefits: Other benefits
- Vacancies: 1 vacancy
Overview
Languages
English
Education
- Bachelor's degree
Experience
2 years to less than 3 years
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- Networking hardware
- Networking security
- Internet
- MS Office
- Wireless networks
Additional information
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Own tools/equipment
- Cellular phone
Personal suitability
- Accurate
- Client focus
- Judgement
- Organized
- Team player
Benefits
Other benefits
- Parking available
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Visible minorities
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.