Administrative assistant - office
Job requirements
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Personal Suitability
Ability to multitask, Excellent oral communication, Flexibility, Client focus, Reliability, Organized, Excellent written communication, Team player, Accurate
Additional Skills
Provide clients with information
Area of Specialization
Correspondence, Reports and records, Contracts, Financial statements, Invoices, Internal audit, Life insurance
Business Equipment and Computer Applications
Electronic scheduler, MS Excel, MS Office, MS Word, Quick Books, MS Windows
Major Work Area
Insurance
Specific Skills
Determine and establish office procedures and routines, Schedule and confirm appointments, Answer telephone and relay telephone calls and messages, Answer electronic enquiries, Compile data, statistics and other information, Order office supplies and maintain inventory, Type and proofread correspondence, forms and other documents, Greet people and direct them to contacts or service areas, Arrange travel, related itineraries and make reservations, Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information, Set up and maintain manual and computerized information filing systems, Monitor insurance claims and respond to clients' enquiries, Prepare payroll, Complete insurance and other claim forms
Technical Terminology
Business
Insurance Experience
Individual insurance