Information Systems Business Analyst

Job Responsibilities      

• Overall business analysis and documentation, system configuration, customer support and solution testing for projects and system enhancements.
• Work closely with colleagues and other business stakeholders to deliver various projects.
• Participate in project definition workshops with clients to develop detailed business requirements and documentation.
• Interact with clients to understand their needs and to anticipate ways in which our solutions can enhance their business processes.
• Recommend changes to established methods; propose alternative and new solutions to improve operational efficiency.
• Provide specialized Levels application support. Identify the root cause of issues, and triage with the appropriate team. Source additional support from other teams to resolve underlying issues as needed.
• Maintain the system documentation; run books and required changes to user documentation as incidents are resolved.
• Support the Product Team at specific phases of the development life cycle: Application Lifecycle Management (ALM), design, build, testing, deployment and release.

Requirements

• Bachelor or equivalent experience minimum 3 years to less than 5 years with similar job duties is required
•  Requires the ability to read, write, communicate  in English
• Strong ethics and reliability

Security and Safety

Criminal record check

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Combination of sitting, standing, walking; Tight deadlines

Computer and Technology Knowledge

Spreadsheet; Java Internet; Networking software; Extranet; Programming software; MS Office; Information Technology Infrastructure Library (ITIL)

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgment; Organized

 Salary & hours

$40.00 hourly for 40 hours per week

Location

Mississauga, ON

How to apply? 

Please send us your resume along with a cover letter to jobs@technip.ca