Network Support Analyst

Job Description

• Manage and maintain computer networks, hardware, software, and all configurations.
• Research clients’ data requirements and use the evidence to detect, calculate, deduce, and assess the needs of the system and network.
• Responding to technical support tickets and talking directly to the customer to determine the nature of the technical issue.
• Visit customer’s office or server location for hardware and network malfunctions.
• Monitoring, measuring and reporting on performance, capacity and quality of Production networks and converged Enterprise networks.
• Participate or lead in testing, evaluation and benchmarking upgrades to new and existing LAN/WAN supported products.
• Provide up-to-date network documentation and inventories.
• Be an active member in disaster recovery planning. Work with the Security team on projects and with the Compliance team on audits.
• Designing and implementing network infrastructure in our production data centers and remote offices

Requirements

• College, CEGEP or equivalent experience
• Minimum 2 years to less than 3 years of experience in related field.
• Requires the ability to read, write, communicate, and interpret accurately in English.
• Requires the knowledge about computer applications such as Device drivers, Networking software, Networking hardware, Networking security, Security software, MS Office

Number of hours & Pay rate

35 hours / week & $33.00 per hour

Location

Mississauga, ON, L5B 1M5

Remote work option available

To apply email us at careers@sjint.ca