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Oakville - ON, Ontario,CANADA
Job ID
GOGUAVA / 786 G8 Limited
Job Category
IT & Web Design
Posting Date
September 14, 2020
Expiry date
June 13, 2021
$30.50 CAD

Analyst System Technical Support

Job details:

Salary: $30.50 CAD Per Hour

Terms of employment: Permanent, Full time, 32 hours per week

1 Position Available

Start date: As soon as possible

Employment conditions: Morning, Day, Weekend 

Job requirements:


English is a mandatory language




1 year to less than 2 years

Work Conditions and Physical Capabilities:

Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail

Personal Suitability:

Organized, Flexibility, Reliability, Excellent oral communication, Effective interpersonal skills, Excellent written communication

Business Equipment and Computer Applications:

MS Excel, MS Outlook, MS Word, MS Office, MS PowerPoint

Specific Skills

  • Talking directly to the customer to determine the nature of the technical issue and responding to technical support tickets

  • Connecting to the customer’s computer system via remote access to resolve incident / work tickets

  • Initiate and implement relevant technologies and product services.

  • Assist customers by performing analysis of various issues relating to LANs, WANs, desktop computers, Internet connectivity and the installation of hardware and software

  • Provide technically the best and accurate solutions to customers.

  • Traveling to the customer’s office or server location for hardware and network malfunctions

  • Identifying the nature of the hardware, software, or networking issue

  • Deploy software, hardware and networking systems and provide technical support

  • Perform root cause analysis, troubleshoot and resolve problems either on-site or at a client location

  • Installing new hardware systems, software upgrades or networking cables.

  • Implement established procedures and processes to meet client objectives.

  • Recommend suggestions to improve efficiencies.

Business Address: 52 Martini Drive, Richmond Hill, Ontario, L4S2T7

Work place: 231 Oak Park Blvd. Suite 301 Oakville, Ontario, L6H7S8


Contact No.: 6474832652

How to apply

By email