User support technician
User support technician (NOC CODE-2282)
Job details
- Location Winnipeg, MB R2J 0K3
- Salary $27.50 / hour
- Vacancies 2 vacancies
- Employment groups: Students, Youth, Indigenous people, Newcomers to Canada, Seniors
- Terms of employment Permanent, Full time 35 hours / week
- Start date As soon as possible
- Employment conditions: On call, Early morning, Morning, Day, Weekend
- Employer covers the relocation costs
Job requirements
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Ability to Supervise
5-10 people
Security and Safety
Basic security clearance
Transportation/Travel Information
Valid driver's licence, Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment, Tight deadlines, Repetitive tasks, Physically demanding, Attention to detail, Ability to distinguish between colours, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
Work Location Information
Relocation costs covered by employer
Personal Suitability
Team player, Effective interpersonal skills, Initiative, Client focus, Organized, Judgement, Accurate
Computer and Technology Knowledge
Networking software, Networking hardware, Internet, Word processing software, MS Office
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
How to apply
By email
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.