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General Manager - Financial, Communications and Other Business Services

Mississauga - ON, Ontario,CANADA
Job ID
2514205 Ontario Incorporated
Job Category
Manager & Executive
Posting Date
October 20, 2020
Expiry date
June 19, 2021
$60 per hour

The General Manager will be responsible for:

  • Ensuring that customer expectations are met

  • Conducting meetings with subordinate employees

  • Maintaining effective vendor relationships

  • Manage operations with integrity and deliver a high quality customer service experience to the guest

  • Ensure COGS and controllable budgets are effectively managed

  • Manage all systems relating to the operations of the establishment including scheduling, payroll, financial budgets, accounts payable and marketing

  • Ensure high performing results relating to brand audits and service audits

  • Continuously improve the skills, knowledge and morale of front of house staff

  • Ensure consistent communication with employees including formal 1/1’s scheduled weekly with documented performance reviews

  • Hands-on management style, lead by example through motivation and follow-up while being functional in all areas of the business

  • Develop and execute new ideas and initiatives to build revenue

  • Lead regular the culture of selling/upselling

  • Attend industry events and have a strong presence in the neighbourhood

  • Maintain strong image and brand awareness

As a General Manager, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Retail General Manager include:

  • Driving sales

  • Managing team members

  • Tracking inventory

  • Providing customer service

  • Performing P&L analysis

What Are We Looking For?

As a General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills.

Additional requirements of the Retail General Manager include:

  • Graduate with minimum 5 years of management experience preferably in similar industry with responsibility for financial results

  • Previous management proficiency in high volume retail with P&L accountability

  • Ability to create and maintain a customer focused culture