Customer Service Representative

IF YOU INTERESTED SEND RESUME EMAIL ME jobhouseresource@gmail.com

Customer Service – Full- time on location position

Are you customer driven and looking for your next exciting opportunity? If so, this may be the position for you.

Amvic Inc. an innovative building material manufacturer located in the heart of North York, is currently seeking the assistance of a Customer Service Representative. In this full-time role, the Customer Service Representative will be responsible for:

• Fielding incoming customer inquires * Taking order details and placing delivery orders into the system * scheduling delivery and transportation with our own group and or sourcing third party carrier options * Responding to customer calls and coordinating delivery * Ensuring customer satisfaction at all stages of order and service.

Candidates profile must contain:
· Excellent oral and written English communication
· The ability to multi task dealing with both customers and sales team
· The unique ability to thrive in a fast pace ever changing environment
· Preference to local candidates

Job Types: Full-time, Permanent

Salary: $13.00-$24.00 per hour

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• customer service: 1 year (Preferred)

Education:

• Secondary School (Preferred)

Licence:

• Smart Serve, SIR or equivalent (Preferred)

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Work remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place