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General manager - financial, communications and other business services

North York - ON, Ontario,CANADA
Job ID
Dawn Consultancy Services
Job Category
Manager & Executive
Posting Date
November 28, 2020
Expiry date
September 27, 2021
$60 per hour for 35 hours a week

Job Description

  • Liaise with all departments, including Operations, Finance, Sales, Customer Service, Human Resources, etc., to align on objectives, risks/opportunities, and plans.

  • Responsible for Financial management of projects, including P&L and recognizing business opportunities and putting together bids to win new business as well as negotiating and agreeing contracts.

  • Working with Directors to formulate and implement business strategy, plans, operational best practice, policy, and procedure company-wide

  • Driving cross-functional projects to completion and developing systems to track progress towards operational goals

  • Supporting business activities such as brand strategy, product positioning, messaging and resource planning

  • Contribute actively in driving sales, strategy and product development initiatives and business development targeted to grow the business

  • Drive the development and execution of the organization’s operational strategy to achieve profitability, cash flow, and business goals and objectives through its operations

  • Ensure measurement and effectiveness of all internal and external processes throughout all layers of the operational structure

  • Review and update current reports to demonstrate the success of operational activities, analyze results, report on key metrics, and findings.

  • Create current reports to demonstrate the success of operational activities, analyze results, report on key metrics, and findings. Use these metrics to drive future strategies in various cities and/or markets

  • Introduce and augment “best practices” processes and concepts for multi-location verticals into this business to foster higher levels of operational execution efficiency and excellence in the enterprise

  • Build and promote an organizational culture that is focused on the principles of Extreme Ownership

  • Exceptional negotiation skills to vet and develop contract and relationship agreements with outside vendors to the greatest benefit of the company

  • Manage day to day relationships with third parties to ensure compliance while maximizing output and execution

  • Ensure that business processes are systematized to ensure consistent service delivery, increasing productivity, and regulatory compliance

  • Update job knowledge by remaining aware of new regulations, reading professional publications, maintaining personal networks, and participating in professional organizations

 Skills & Abilities

  • A strategic mindset, and ability to lead the development and execution of comprehensive plans tied to concrete business outcomes with minimal supervision

  • Solution-oriented and entrepreneurial, with a demonstrable track record of driving progress and delivering outcomes.

  • Financially focused, with a data-driven approach to making decisions that positively impact the bottom-line

  • High emotional intelligence; capable of connecting with, supporting, and developing team members across a range of communication styles and organizational levels

  • Strong process/project management skills, with a high level of attention to detail and the ability to prioritize and juggle multiple priorities in a fast-paced environment

  • Effective written and verbal communicator, adept in conveying information concisely and accurately


  • Bachelor’s degree

  • Budgetary responsibilities  $100,001 - $500,000

  • Must have operations experience at a senior executive level, with a minimum of five years

  • Solid operational and change management skills

  • Workforce Management/Capacity Planning

  • Process reengineering and optimization

  • Strong problem-solving, organizational, interpersonal and communication skills

  • Demonstrated ability to manage multiple tasks with concurrent deadlines

  • Working knowledge of Microsoft suite of products including PowerPoint

  • A seasoned professional who is also a fresh thinker


How to apply? 

Please email us your resume along with a cover letter at