Dispatchers supervisor

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

or equivalent experience

Experience

1 year to less than 2 years

Ability to Supervise

More than 20 people

Security and Safety

Criminal record check, Driver's validity licence check

Transportation/Travel Information

Valid driver's licence, Willing to travel, Public transportation is available

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Handling heavy loads, Attention to detail

Personal Suitability

Initiative, Judgement, Organized, Accurate, Flexibility, Excellent written communication, Excellent oral communication, Effective interpersonal skills, Client focus, Team player, Reliability

Business Equipment and Computer Applications

Dispatch management service software, MS Excel, MS Outlook, MS Word, MS Windows

Specific Skills

Co-ordinate activities with other work units or departments, Prepare and submit reports, Resolve work related problems, Train workers in duties and policies, Arrange training for staff, Conduct performance reviews, Co-ordinate, assign and review work, Plan, organize and oversee operational logistics of the organization

Weight Handling

Up to 13.5 kg (30 lbs)

Work Setting

Transportation

Workers Supervised

Transportation route and crew schedulers, Dispatchers and radio operators