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Systems Technical Support Analyst

Etobicoke - ON, Ontario,CANADA
 
 
 
Job ID
:
#JP247-97223
 
Employer
:
2745199 Ontario Inc. O/A Banananetic
 
Job Category
:
IT & Web Design
 
Posting Date
:
March 30, 2021
 
Expiry date
:
September 30, 2021
 
Vacancies
:
1
 
Website
:
 
Salary
:
30.10/hr
 
 
 
 

Profile: Systems Technical Support Analyst (Full time, Permanent Position)


Company Name: 2745199 Ontario Inc. O/A Banananetic


Location: 1460 The Queensway, Etobicoke, ON, M8Z 1S7


Salary: $30.10 per hour/30 hr per week; overtime: $45.15 after total of 44 hours in a week


Personal Suitability:


Organized, Flexibility, Reliability, Excellent oral communication, Effective interpersonal skills, Excellent written communication


Job Description:



  • Consult user guides, technical manuals and other documents to research and implement solutions

  • Provide advice and training to users in response to identified difficulties

  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

  • Identifying the nature of the hardware, software, or networking issue.

  • Providing the customer with resolution choices.

  • Installing new hardware systems, software upgrades, or networking cables.

  • Fixing any software or hardware issues.

  • Providing minor technical or operational training

  • Provide business systems, network and Internet support to users in response to identified difficulties


Education and Experience: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience


How to Apply: Please email your resume along with contact details @: Info@banananetic.ca


Website: www.banananetic.ca


Contact Information: +1-437-373-5586