Hotel Front Desk Clerk

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Job type : Full Time (Permanent)

Experience

1 year to less than 2 years

Specific Skills

Register arriving guests and assign rooms, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs